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Head Receptionist Hotel 18K Coventry
Area : Coventry
Property Description : Hotel - 4* - 100 Bedrooms (Country House Property)
Position : Head Receptionist (Fidelio / Opera Experienced)
A great opportunity to work within a well known and respected group of hotels that can offer excellent career development and progression.
Salary / Benefits : 17/18k Dependant upon experience
No “Living In” with this position
Role Description :
To Manage the Reception Department within all areas of this busy group property.
Directly managing 6 staff
Meeting quality systems and standards and ongoing staff training to meet this criteria
Meeting and exceeding guest expectations as the first point of contact
Sharing information with other departments through communication and set weekly meetings.
To have a good awareness of finances, Reservations and sales opportunities
Departmental Health, Safety & Hygiene
Experience Required :
Presently in a similar role - Either Manager or Deputy
Important Requirement : You will require Fidelio or Opera experience
If you feel that your skills match this vacancy, then we would love to hear from you
More detail can be offered on successful application.
Due to the number of applications we receive we will only be able to contact you should your skill set and experience match our clients requirements
Contact details
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