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Customer Service Advisor
A fantastic opportunity has a risen with a well-known company based in Stratford-Upon-Avon. The role is for a full time Customer Service Advisor to join a well established team.
You will be required to liaise with customers who have fallen into arrears with payments. Your role will be to gain a full understanding of their financial situation with the aim of getting payments or creating a payment plan for the customer to pay back arrears as quickly as possible whilst providing high standards of customer service.
Dress Down: The company have a dress down day every Friday (and Saturday)
Gym Membership: Corporate gym membership at Stratford Leisure Centre is available after 3 months employment, the first month will cost the employee £51, after that it's £18.50 a month.
Pension: Our pension scheme is available after 6 months, Apex Credit Management will match the employees contribution.
Health Care: Our health care plan is available after 6 months, at no cost to the employee they are able to claim back £75 on optician bills and £90 from any dental bills they incur. Should they wish to upgrade their plan by making a contribution they are free to do so.
Fruit: Fruit is provided on a daily basis for the company as a whole, there are bowls of fresh fruit placed on each floor, employees are free to help themselves.
Subsidised Massage Service: All employees can use their 10 minute break to enjoy a head, shoulder, neck massage for £3.50.
To apply for the role you will need to be able to pass a very strict credit check and have previous customer service experience.
Hays Contact Centres is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.com
